Support

Last updated 5 September 2026

Something broken, a question about your membership, or an idea for the app: write to us and a person answers. There is no bot in front of the inbox.

Get in touch

Email filip@poxi.co. Say which phone you are on and, for a bug, what you tapped just before it.

filip@poxi.co

Ideas and bugs

The feedback board is where ideas and bug reports live in public. Vote for one that already exists or add your own; the most voted are the ones built next.

Open the feedback board

Membership and refunds

Membership is billed by the App Store or Google Play, not by us, so a refund or a cancellation goes through them: on iPhone, Settings, your name, Subscriptions; on Android, the Play Store, Payments and subscriptions. If something about a charge looks wrong, email us and we will look it up.

Your account and your data

You can delete your account from Settings inside the app, which removes every row we hold for you. The privacy policy says what is kept and why, and the terms say what you and we have agreed to.

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